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TERMS AND CONDITIONS
No reservations are confirmed until proper payment is received. Deep Blue Adventures shall have no obligation and provide no confirmation of any reservation until the deposit is actually received. The clients' acceptance of verbal or written confirmation, and/or a deposit or final payment for services, constitutes clear and binding acceptance of these Terms and Conditions.
PAYMENT AND CANCELLATION TERMS
Unless otherwise stated, all trips, not including airfare arrangements require:
A minimum deposit of $250 per person upon receipt of official confirmation
Balance must be paid no later than 65 days prior to departure.
Unless otherwise noted, all deposits and interim payments are automatically non-refundable.
Cancellations made less than 60 days prior to departure are fully non-refundable.
Be advised that the client is responsible for any and all penalties assessed by the resort, dive operator, airlines, and other service providers. Since Deep Blue Adventures and their cooperative destination incur unrecoverable charges in making travel preparations, in addition to these penalties, all cancellations more than 90 days prior to departure are subject to a $100 service fee per person, and between 61 - 89 days are subject to a $250 service fee per person Cancellations must be received in writing.
Airline tickets are automatically non-refundable with varying penalties for changes. Please check our page specifically regarding airline tickets: https://deepblueadventures.com/bookit/ticket-info.html
No refunds, credits or transfer of any unused portion of the trip is permitted.
Prices in the travel industry are in a constant state of flux. While we do our utmost to maintain stability and accuracy in pricing, all prices are subject to change without notice.
In the event that transportation or liveaboards are purchased from Deep Blue Adventures, The base fare is guaranteed, however passengers are subject to any and all tax/fuel and surcharge increases imposed by service provider at time of ticketing or at time of travel.
DOCUMENTATION AND INSURANCE
A confirmation detailing rates, inclusions and cancellation and payment terms will be furnished to the client within 48 hours of receipt of the initial deposit and/or balances. Electronic travel documents will be delivered to the client no later than one week before travel.
You must carry valid proof of citizenship and proper identification (current Passport). Many destinations also require in addition visas, vaccinations and more. As it is a common requirement in many countries, Deep Blue Adventures strongly advises passenger do not travel with less than 6 months remaining on their passport from their return date. If you are traveling with children, some countries require specific travel permissions from both birth parents. Since proof varies with each country, contact our office about your specific destination. Without proper identification, a passport and necessary visas, you will not be permitted to depart. All persons participating in dive-related activities must have a current, valid scuba certification card issued by an internationally recognized SCUBA diving certification association acceptable to CDA.
Information provided by our specialists is given on good faith only - documentation requirements are subject to change. It is your own responsibility to confirm your documentation status. This includes travel documents required to enter or exit a country and necessary vaccinations. It is also your responsibilty to provide accurate information regarding legal names for airline tickets and ensuring that they match your travel documents prior to requesting airline tickets, travel arrangements or other services be arranged. All penalties for changes made due to incorrect names or other personal information is the responsibilty of the passenger.
Deep Blue Adventures strongly recommends at minimum that all customers purchase Travel Insurance Protection and Dive Accident insurance. In some destinations both are mandatory. Those who fail to do so will be responsible for their own losses. Hurricanes, weather, natural disasters, acts of terrorism, war and Acts of God and a can have a severe and costly impact on your travel plans. We strongly advise you to protect yourself with both travel and dive insurance, and we have comprehensive options available upon request. This is considered an official offer of the opportunity to purchase insurance and by not pursuing it further with a Deep Blue Adventures specialist, it is considered you have waived the option to purchase both. Deep Blue Adventures will not be responsible for your losses.
Remoteness of areas, local custom, or prevailing weather conditions may cause substitution of facilities and/or equipment, minor inconveniences or modification to the diving portions of the program itinerary. Deep Blue Adventures reserves the right to modify and/or cancel diving arrangements due to unfavorable weather conditions and to substitute comparable equipment. No refunds, credits or rain checks can be made for canceled diving arrangements due to adverse weather, or for substitution of facilities and/or equipment or for services or goods provided in the itinerary should such services or goods not be utilized by tour members. All participants agree to comply with any reasonable term or regulation that Deep Blue Adventures may prescribe during the course of the program. Deep Blue Adventures reserves the right to deny an applicant for any reason.
RELEASE OF LIABILITY
Client certifies that all statements regarding dive experience are correct and that he/she understands that acceptance on this trip is predicated on his/her presentation that he/she is physically fit to, and has had sufficient training to engage in, open water SCUBA diving and understands the risks involved and willingly assumes all risks whether foreseen or unforeseen.
It is understood that Deep Blue Adventures is independent of and has no business association, as partner, joint venturer, owner or otherwise, with any resort, hotel carrier, boat operator, or other person or firm furnishing any service or facility in connection with the subject travel program, and that the information provided by Deep Blue Adventures' agents, pricing documentation and on our website is correct to the best of our belief, but we accept no liability for any inaccuracies contained therein.
It is expressly understood and agreed that Deep Blue Adventures assumes no responsibility or liability for service, transportation, or equipment made available by any resort, hotel or other person, either as to its availability or as to its safety, quality or condition, nor for the acts of any employee or agent of such establishment. It is also understood and agreed that Deep Blue Adventures does not by acceptance of the client, assume any responsibility or liability for the safety of any participating individual, particularly while such individual is engaged in underwater activities whether alone or in groups, under the supervision of a tour escort, or otherwise. The tour escort is not acting in the capacity of instructor unless specifically indicated.
Each client further agrees that in consideration of the price at which the said program is offered and conducted and other good and valuable consideration and in order to induce Deep Blue Adventures to accept the client under the age of majority, release Deep Blue Adventures and its owners, operators, instructors, employees or other agents, from damages resulting from death or personal injuries, including loss of services which the client may sustain on account of, or in connection with said program including ownership, maintenance, use or operation of any automobile ship, airplane, boat, hotel or common carrier.
It is also understood that Deep Blue Adventures has not purchased insurance that would cover individuals in case of accident, injury, death or property damage.
The client also agrees and realizes that an emergency medical situation may arise and hereby provides authorization to Deep Blue Adventures and its employees or representatives, to provide emergency medical care, or necessary evacuation, and agrees to hold such parties harmless and indemnify them for any such action taken on behalf of the client and the costs incurred thereof. The client also agrees that this Release of Liability also binds the spouse, family, heirs and his/her legal representatives.
Additional information for California Residents:
Upon cancellation of the transportation or travel services, where the passenger is not at fault and has not canceled in violation of any terms and conditions previously clearly and conspicuously disclosed and agreed to by the passenger, all sums paid to the seller of travel for services not provided will be promptly paid to the passenger, unless the passenger advises the seller of travel in writing, after cancellation. This provision does not apply where the seller of travel has remitted the payment to another registered wholesale seller of travel or a carrier, without obtaining a refund, and where the wholesaler or provider defaults in providing the agreed-upon transportation or service. In this situation, the seller of travel must provide the passenger with a written statement accompanied by bank records establishing the disbursement of the payment, and if disbursed to a wholesale seller of travel, proof of current registration of that wholesaler.
California law requires certain sellers of travel to have a trust account or bond. This business has a trust account. Transactions are not covered by the California Travel Consumer Restitution Fund.
Additional information for Florida Residents:
Deep Blue Adventures LTD, LLC is registered with the State of Florida as a Seller of Travel. Registration No. ST39041.
This document creates a Contractual Agreement between you, the customer and Deep Blue Adventures. The customers' acceptance of verbal or written confirmation, and/or a deposit or final payment for services, constitutes clear and binding acceptance of these Terms and Conditions.
If you have any questions regarding this agreement or Deep Blue Adventures company policies, please contact us in writing:
Deep Blue Adventures. PO Box 495. Swanton, OH 43558. USA or Reservations@DeepBlueAdventures.com